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Payment and settlement systems comprise the financial market infrastructure. A reliable, undisrupted infrastructure makes economic activity a smoother process and promotes the efficient movement of capital.

Nearly half of Finns have reduced their use of cash during the pandemic, and most believe that their use of cash has decreased permanently.

The central bank is responsible for the reliability of payment systems and must be able to respond swiftly to developing payment forms. At the same time, access to cash must be ensured. In the final analysis, a flexible range of services benefits everyone.

Cash payments have been on the decline for years now, but the pandemic has accelerated the process. Mastering new payment methods will require financial literacy. Authorities must make sure that new services are secure.